We’ve all read them, left them or used them in our own purchasing decisions. But what do reviews really say about your business? Most consumers value the opinions of others, often reaching out to the online community for help when searching for a specific product, service or professional to meet their needs or wish list. Are you getting reviews for your business? How are they stacking up to the competition?
The more reviews you have, the more you appear as an authority within your industry. Yet, it’s not just about getting reviews, per se: You obviously want those reviews to be positive and in favor of your services. The better your reviews, the more people trust your good name and ability to provide what they need over your competition.
Going for Those 5-Star Reviews
With the obvious goal being to score 5-star reviews every time, setting specific metrics for your business is key to reaching those coveted high marks. For the best chance to impress, shoot to exceed even your own expectations on factors like:
- Customer Service
- Delivering on Your Promise
- Overall Client Satisfaction
Going the extra mile and offering freebies, upgrades or add-ons (even if it’s just your time) gives you star-like quality in the eyes of your valued clients.
“Could You, Please?”
Asking for reviews can be a difficult thing for some individuals, which is why engaging the assistance of business platforms designed to attract and manage your business reviews may be the way to go if you’re stuck or find it difficult to get started. Run an Internet search for something like “get help with business reviews,” and you’ll find a whole host of organizations that can help you on your way.
Paying It Forward
We all want great reviews for our business services, but how “great” are we at leaving them for others? Pay if forward by showing your support and appreciation for products, services and professionals you use in your own life, and hope others do the same in return. Leaving reviews can even help you become better at what you do, as you evaluate what makes you really like and appreciate the item or service you’re reviewing.
How are you ranking in your business reviews?